FAQ
A few of the questions we get asked most. If yours isn't here, email us at info@layrmap.com or use the "Message us" bubble in the corner. We usually reply within 1-2 working days.
The basics
What is a LAYR map, exactly?
It's your marathon as a real, touchable 3D map. The landscape of the race is 3D-printed as a small relief — real hills, real valleys — with your route running through it as a raised line. The relief sits on the front of a framed poster that carries the race name, your name and your stats. Think of it as the part the medal can't show: the actual ground you covered.
How did this start?
Max made two as presents — for his fiancée and her friend, after they ran the Karlovy Vary half-marathon. While he was taking a photo of the two of them holding their maps near the finish line, a stranger walked up and asked where she could order one for her husband. There wasn't anywhere. So we built it. We're a two-person team in Prague.
Designing your map
How do I make one?
Everything happens in the configurator, in four steps: pick your route, choose a design, fill in your stats, check the final piece in 3D — then order. You'll see a live 3D preview the whole way through: rotate it, zoom in, look at it from the side.
Which races are in the library?
Around 500 marathons and half-marathons, including the big ones — Berlin, London, Paris, Vienna, Prague, Valencia and the other majors — and we keep adding more.
My race isn't in the library. Now what?
Two options. Upload your own GPX file — the terrain is generated automatically. Or just tell us which race is missing (there's a button for it in the configurator): we'll usually add it within 24 hours and send you a link with your race already selected.
What's a GPX file and where do I get one?
A GPX is the little file that running, cycling and hiking apps use to save the exact path you moved along — every turn, as GPS points. We turn those points into the raised route line and the terrain of your map.
You only need one if your race isn't already in our library (most big ones are — see the question just above). If you do need it, almost every tracking app can hand you a GPX. Three things to get right:
- Export the activity you actually recorded — not a route you only planned. If the app asks, choose "Track" (the full path), not "Route" (just a few points).
- It has to be a session recorded with GPS switched on — treadmill or indoor runs have no route and won't work.
- If your app has both an app and a website, the website is usually the easier place to export — Strava and Garmin, for instance, only let you do it there.
The file ends in .gpx — upload it in the configurator and the terrain builds itself. Step-by-step for the most popular apps is right below.
How do I export a GPX from my app? (step-by-step)
Open your activity in the app, then follow the line for your app below. Most take under a minute. If your app isn't listed, look for a Share, Export or ••• menu on the activity — the option is nearly always called "Export GPX".
The big all-rounders
- Strava — on a computer, or open strava.com in your phone's browser (the app itself can't do it): open your activity → ••• menu → Export GPX.
- Garmin Connect — at connect.garmin.com: Activities → open the activity → the gear / ••• icon → Export to GPX. The phone app has no reliable export, so use the website.
- Komoot — open your recorded tour → Share / ••• → Save to file → GPX (Recorded tour). Works in the app or at komoot.com (the website is free if the app asks for Premium).
- Apple Watch / Apple Fitness — Apple has no built-in export. Install a free App Store tool such as WorkoutGPX, HealthFit or RunGap, give it Health access, pick your outdoor workout → Export GPX.
- Wahoo — in the Wahoo app: History → open the ride → Share → GPX. If it only offers FIT, sync the ride to Strava and export it there.
Running apps
- Coros — app: open the run → ••• → Export Data → GPX (or export at t.coros.com on a computer).
- Polar — at flow.polar.com: Diary → open the session → Export → GPX.
- Suunto — app: open the workout → ••• → Export → GPX (Workout).
- Runkeeper — at runkeeper.com (not the app): Account Settings → Export Data → set the date range to your run → Download.
- Nike Run Club — NRC can't export on its own. Connect it to Strava (Settings → Partners → Strava) before your run, then export from Strava. Already ran it? A tool like nexporter or RunGap can pull it out — or just send us your race and we'll add it for you.
- adidas Running — no one-tap export. In Settings request "Export account data", then in the download open the "GPS data" folder and take the dated .gpx. (Or tell us your race and we'll add it.)
- MapMyRun — this one gives a TCX file, not GPX. At mapmyrun.com open the workout → download TCX, then convert it to GPX with a free tool like gpx.studio (or upload the TCX to Strava and export GPX there).
Hiking & cycling apps
- AllTrails — open the trail or activity → ••• → Export route file → GPX Track (needs AllTrails+).
- Gaia GPS — free on every plan: open the saved track → Export → GPX (in the app or at gaiagps.com).
- Wikiloc — easiest on the website: open the trail → Download → GPX → choose Original Trail.
- Outdooractive — open the route → ••• (top-right) → GPX. Use Chrome — Firefox sometimes drops the .gpx ending.
- Ride with GPS — app: open the route → ••• → Export GPX. Web: More → Export as File → GPX Track.
- Bikemap — open the route → Export → GPX (needs Bikemap Premium).
- Trailforks — logged in at trailforks.com, open the trail page and scroll to the bottom → the GPX download link.
- Mapy.com / Mapy.cz — open your route → Export → GPX, and choose Track. Free.
- Google Maps Timeline — not really built for this: it only gives a rough, low-detail path (as a JSON file you'd have to convert). If it's all you have, you'll get a far nicer map by recording your next outing with any app above — or just send us your race and we'll add it.
Stuck, or your app only gives you a mess? Email info@layrmap.com or use the "Message us" bubble with your race name — we'll usually just add the route for you within 24 hours.
What can I personalise?
The title and subtitle (usually the race and "Marathon" or "Half-marathon"), the location, date, distance, elevation and your finish time — plus your name, if you want it on there. Distance can be shown in km or miles, elevation in metres or feet. You also choose between 12 designs, which combine different poster styles with the frame colours (natural wood, black or white). The small labels on the poster (DATE, DISTANCE …) are in English for now.
Can I see it before I buy?
Yes — and we'd rather you did. The last step of the configurator shows the exact finished piece in 3D, with your design and your stats. What you approve on screen is what arrives at your home.
Where does the map data come from?
The elevation comes from satellite data (ESA Copernicus, via the open Mapterhorn project — in Switzerland it's accurate to 0.5 m). Streets and water come from OpenStreetMap (map data © OpenStreetMap contributors). The relief is true to scale; only very flat routes get a gentle lift so you can still feel the terrain. Your route always sits centred in the landscape.
Size, price and materials
What sizes do you offer?
Right now there's one size: 21 x 30 cm (roughly A4) for the launch price of 1,100 CZK / about €45 (regular 1,875 CZK / €75 — you'll see it crossed out in the shop, and your local currency at checkout). The 3D relief itself is a round piece about 11 cm across, mounted at the centre. Two more sizes (10x15 and 30x42) are coming soon.
What's it made of?
The relief is printed in 100% recycled PLA (rPLA) — each print takes 5-6 hours. The poster behind it is professionally printed, and the frame is real wood, 1.5 cm deep. A finished map weighs around 0.54 kg. It has both a hanging eyelet and a fold-out stand, so you can hang it or stand it on a shelf.
Why recycled plastic?
It was the obvious choice for us, so we never print in anything else. More on the sustainability page.
Ordering and delivery
How long does it take?
Each map is made to order. Production takes 1-3 working days, then it ships.
What does delivery cost and how long does it take?
We ship with Zásilkovna and Česká Pošta.
- Czech Republic: 72 CZK standard (free over 2,500 CZK), 450 CZK express. Arrives in 1-3 days.
- EU neighbours (AT, DE, PL, SK, HU, SI): 300 CZK, free over 2,500 CZK. Arrives in 2-4 days.
- Rest of EU: 475 CZK, free over 2,500 CZK. Arrives in 3-5 days.
- UK, Switzerland, Norway: 625 CZK, free over 2,500 CZK. Import duties or VAT may apply on arrival.
Transit times are after dispatch, on top of the 1-3 working days of production. The simple rule: from 2,500 CZK (~€100) — that's three maps — shipping is free everywhere we deliver.
How can I pay?
All major cards (Visa, Mastercard, Amex, Maestro), plus Apple Pay, Google Pay and Shop Pay, all handled through Shopify. We never store your full card details.
Gifts, returns and care
Can I send one as a gift?
People often do — it's how the whole thing started. Enter the recipient's address as the shipping address; the package contains no invoice and no prices (your invoice comes by email), so it can go straight to them. If you'd like a gift note, mention it at checkout or email us.
I'm buying for someone else — I don't know their finish time.
Official race results are public: search "[race name] results [year]" and the runner's name, and you'll usually find the exact time, so the map can be a complete surprise. If you can't find it, email us — we'll help.
Can I return it?
Because each map is made to order for one specific route, it's a personalised item, so the usual 14-day change-of-mind return under EU law doesn't apply. That's also why we show you the live 3D preview first: you approve exactly what we make.
If it turns up damaged, faulty or not what you ordered and that's on us, email info@layrmap.com with your order number and a couple of photos — we'll find a solution. The 2-year EU guarantee of conformity applies.
How do I look after it?
Touching is fine — that's the point of a relief. Indoors it will last for years; just don't hang it in strong direct sunlight (colours can fade and the material doesn't like heat). For dust in the grooves, use a dry soft brush; a slightly damp cloth is fine on the frame. No cleaning products on the relief.
Still stuck?
Email info@layrmap.com or use the "Message us" bubble. We're a small team, so you'll be talking to one of us, not a call centre.